Specialist Care

Day Care
Symptom Management
Nursing Care
Covid and Bereavement Counselling Service
Advance/Future Care Planning
Personal hygiene and footcare
Personalised Nutrition
Transport

Day Care – Currently Unavailable due to Covid-19 Pandemic

Day care is available Monday to Thursday from 10.30am until 3.30pm – approx! An individual programme of care is developed with our team of registered health care professionals.

Help with a wide range of issues is available to those diagnosed with life-limiting illness – for example:

  • symptom management such as fatigue reduction and pain control;
  • psychological support for concerns like anxiety, tension, fear and social isolation;
  • Improving self-worth and body image which are sometimes altered after surgery or chemotherapy.

Complementary therapies are also offered as part of the programme of day care.

Our traditional day care offers respite for patients and their careers, friends and families, who can be confident that their loved one will have an enjoyable day in a safe, comfortable and professional environment.

Fridays are a little different. We offer focus sessions to include those who may not wish to attend traditional day care but would like support on specific issues. These sessions include topics like:

  • Balance Promotion and Fall Prevention
  • Living with Fatigue
  • Respiratory Focus
  • Sleep Promotion
  • Relieving Stress and reducing anxiety
  • Care and Share – support for carers

New topics and locations are being developed continuously

“I am writing to thank and compliment you on the session that you provided on balance and falls prevention. The day began with all the participants being made comfortable and being encouraged to get to know one another. We were then provided with an outline plan for the day, the facilitator encouraged everyone to talk about any hindrance and help they had experience of in regard to balance and falls. We then took part in a supervised exercise session practising some skills to help with balance and strength. Throughout this part of the session, there were plenty of staff available to provide both physical and moral support to the group. At the end of the day we all took part in a relaxation session which appeared to work very well as I think most people may have dozed off. Before leaving at the end of the day, everyone was provided with written information reinforcing the main components of the day and encouraging us to continue trying the exercises regularly at home. The day was fun, friendly and informative and I feel sure that what I leaned will be beneficial to me.” Sandra.

Our occupational therapist has developed a successful walking group activity in conjunction with Pembrokeshire National Park exploring the local coast and countryside.

 

Symptom Management

At Shalom House we aim to make our patients’ lives more comfortable than they otherwise would have been and to enable them to do the things that matter to them.

“I am very grateful for all the care I have and continue to receive at Shalom House – amazing team”

We help patients prepare for and manage incidents at a time of great change in their life with more confidence and awareness and help people to make adjustments to their daily life without losing sight of who they are. The aim is to prevent or manage physical symptoms as well as supporting patient’s psychological, social & spiritual needs. This care is delivered by a specialist team of nurses, occupational therapist, health care assistants with access to a wider multi-disciplinary team.

Many patients supported by Shalom House have complex symptoms which change over the course of their illness. We work in close partnership with hospital teams, GP’s and other agencies to ensure each individual gets the best care we can give. This is alongside support for their family or carers.

 

Nursing Care

At Shalom House, we pride ourselves on the care and support provided by our qualified nursing team. We know how important it is for patients to build a trusting and professional relationship with our nursing team assisting you to gain the most from our day care services. If you attend regularly, you will have the opportunity to discuss your symptoms and any concerns you may have with nursing staff. You will be able, in your own time and at your own pace, to ask any questions and discuss any worries or concerns you may have about the future. We can discuss your future care wishes and planning. We are honest, open, available and confidential. We are never too busy to listen and care.

“the staff are wonderful at Shalom House……..good at listening, caring and reassuring…….”

We can offer advice on specific symptoms such as fatigue, breathlessness, sleep problems, pain control and problems caused by chemotherapy and/or radiotherapy. If you are feeling alone and isolated, we will help you to cope. We will work with you to enable you to live well and maintain quality of life. Many people attending our day care say that the greatest benefit of all is the opportunity to meet and talk to others in similar situations to themselves.

Following an initial assessment, a plan of care will be drawn up which will identify your objectives and what you hope to achieve during your visits to Shalom House. One to one time with one of our Registered Nurses will be available to you if you wish. Our registered nurses will be responsible for communicating and liaising with your GP and other professionals involved in your care. After 10 weeks, you will be able to participate in a review with us to set new objectives for your care. This does not mean that you will automatically leave us at this time. We do operate an active discharge policy, which we see as a positive process for patients who are well, or whose disease is stable, and who no longer need this particular service. The discharge will be tailored to fit each individual and will involve active discussion with you. Discharged patients are always welcomed back at a later date if this is needed.

You can contact us by telephone should you need to in between attendances and appointments.

“It’s so nice to be able to unload any worries and problems and receive understanding and advice”.

 

Covid and Bereavement Counselling Service

Within the current climate of Covid many people are finding things difficult, this service has been developed to provide a rapid access to counselling support. This maybe worries and anxieties around work for example if you work within health or social care, or a family illness or and sadly in some cases those who have passed away.  This service is fully funded so is free for any individual who feels they need help and support during these challenging times. Unlike many other services we can offer immediate support with a qualified counsellor. This support is accessed by sending a short email to: info@shalomstdavids.org

Individuals are very welcome to self-refer or if more appropriate they be referred by any professional such as CPN or GP. This service is completely confidential and provided virtually to ensure safety at this time.

Our fully trained, qualified Bereavement Counsellor Kerry states the following:

I appreciate there isn’t a ‘one approach fits all’, everyone is unique – what works well for one might not work as well for the next.

I provide a safe, non-judgemental, and confidential space to work through difficulties the client may be experiencing by exploring thoughts and feelings through an integrative framework.   I draw from different counselling theories and techniques, allowing me to tailor my approach to each individual need and personal circumstance.  I believe it’s the relationship established between the client and myself that will be of the greatest importance and provides an opportunity for clients to work towards positive change.

I offer support for mild to moderate mental health issues such as:

  • anxiety
  • loss & bereavement
  • depression
  • domestic violence
  • stress
  • post-traumatic stress disorder (PTSD)
  • obsessive-compulsive disorders
  • abuse
  • suicidal thoughts
  • bullying
  • family issues
  • low self-esteem
  • loneliness
  • relationship breakdown
  • personality disorders

I am insured and registered member of the British Association for Counselling and Psychotherapy, therefor adhere to the BACP code of conduct and ethical framework (http://www.bacp.co.uk).  I attend monthly supervision and have an enhanced DBS check with Shalom House.

 

Advance/Future Care Planning

Our trained staff are available to help you to identify, express and document your wishes for your future care. This can be done at your own pace and with the involvement of your family, if you wish.

 

Personal hygiene and footcare

We provide an Arjo Therapy bath facility which makes bathing accessible for all patients. The hydrotherapy bath is designed to suit the needs of individual patient’s mobility levels, providing a relaxing and therapeutic experience. We would like to thank The Enhancing Pembrokeshire grant fund for supporting Shalom House to purchase and install a new Arjo Bath and boiler system in 2019.

Not all of our patients wish to take advantage of the bathing facility, but most enjoy a weekly foot soak and massage with regular nail care.  If you prefer we can offer you a ‘walk-in’ shower.

“the help I get with my feet is fantastic!”

 

Personalised Nutrition

Preparing and serving fresh, tasty, nutritious meals is important to us. To do this well we like to hear from patients about their likes and dislikes; what they can and cannot eat. Nutritional needs and preferences are discussed with each patient. A two-course lunch is thoughtfully prepared by our Shalom House Cook Julie, from fresh, local (wherever possible) ingredients, supported by regular drinks usually served with homemade cakes and biscuits. We do not charge for meals although we are always grateful for any donations deposited in the box on the hall table.

“….the lunch was absolutely amazing – delicious…….”

Transport

If you are not able to make your own way, we are able to arrange transport for you to and from Shalom, usually through Pembrokeshire County Council. Transport is paid for by Shalom House, donations or your own arrangements are appreciated. However, if you are unable to get in or out of a car without help we may need to arrange for an adapted vehicle or ambulance transport to bring you. This will be discussed with you during your initial assessment.

We are currently raising funds to purchase our own vehicle to assist with patient transport.