Day Care
Symptom Management
Nursing Care
Occupational Therapist
Advance/Future Care Planning
Personal hygiene and footcare
Personalised Nutrition

Day Care

Day care is available Monday to Thursday from 10.30am until 3.30pm – approx! An individual programme of care is developed with our team of registered health care professionals.

Help with a wide range of issues is available to those diagnosed with life-limiting illness – for example:

  • symptom management such as fatigue reduction and pain control;
  • psychological support for concerns like anxiety, tension, fear and social isolation;
  • Improving self-worth and body image which are sometimes altered after surgery or chemotherapy.

Complementary therapies are also offered as part of the programme of day care.

Our traditional day care offers respite for patients and their careers, friends and families, who can be confident that their loved one will have an enjoyable day in a safe, comfortable and professional environment.

Fridays are a little different. We offer focus sessions to include those who may not wish to attend traditional day care but would like support on specific issues. These sessions include topics like:

Balance Promotion and Fall Prevention
Living with Fatigue
Respiratory Focus
Sleep Promotion
Relieving Stress and reducing anxiety
Care and Share – support for carers

New topics and locations are being developed continuously

“I am writing to thank and compliment you on the session that you provided on balance and falls prevention. The day began with all the participants being made comfortable and being encouraged to get to know one another. We were then provided with an outline plan for the day, the facilitator encouraged everyone to talk about any hindrance and help they had experience of in regard to balance and falls. We then took part in a supervised exercise session practising some skills to help with balance and strength. Throughout this part of the session, there were plenty of staff available to provide both physical and moral support to the group. At the end of the day we all took part in a relaxation session which appeared to work very well as I think most people may have dozed off. Before leaving at the end of the day, everyone was provided with written information reinforcing the main components of the day and encouraging us to continue trying the exercises regularly at home. The day was fun, friendly and informative and I feel sure that what I leaned will be beneficial to me.” Sandra.

Our occupational therapist has developed a successful walking group activity in conjunction with Pembrokeshire National Park exploring the local coast and countryside.


Symptom Management

At Shalom House we aim to make our patients’ lives more comfortable than they otherwise would have been and to enable them to do the things that matter to them.

“I am very grateful for all the care I have and continue to receive at Shalom House – amazing team”

We help patients prepare for and manage incidents at a time of great change in their life with more confidence and awareness and help people to make adjustments to their daily life without losing sight of who they are. The aim is to prevent or manage physical symptoms as well as supporting patient’s psychological, social & spiritual needs. This care is delivered by a specialist team of nurses, occupational therapist, health care assistants with access to a wider multi-disciplinary team.

Many patients supported by Shalom House have complex symptoms which change over the course of their illness. We work in close partnership with hospital teams, GP’s and other agencies to ensure each individual gets the best care we can give. This is alongside support for their family or carers.


Nursing Care

At Shalom House, we pride ourselves on the care and support provided by our qualified nursing team. We know how important it is for patients to build a trusting and professional relationship with our nursing team assisting you to gain the most from our day care services. If you attend regularly, you will have the opportunity to discuss your symptoms and any concerns you may have with nursing staff. You will be able, in your own time and at your own pace, to ask any questions and discuss any worries or concerns you may have about the future. We can discuss your future care wishes and planning. We are honest, open, available and confidential. We are never too busy to listen and care.

“the staff are wonderful at Shalom House……..good at listening, caring and reassuring…….”

We can offer advice on specific symptoms such as fatigue, breathlessness, sleep problems, pain control and problems caused by chemotherapy and/or radiotherapy. If you are feeling alone and isolated, we will help you to cope. We will work with you to enable you to live well and maintain quality of life. Many people attending our day care say that the greatest benefit of all is the opportunity to meet and talk to others in similar situations to themselves.

Following an initial assessment, a plan of care will be drawn up which will identify your objectives and what you hope to achieve during your visits to Shalom House. One to one time with one of our Registered Nurses will be available to you if you wish. Our registered nurses will be responsible for communicating and liaising with your GP and other professionals involved in your care. After 10 weeks, you will be able to participate in a review with us to set new objectives for your care. This does not mean that you will automatically leave us at this time. We do operate an active discharge policy, which we see as a positive process for patients who are well, or whose disease is stable, and who no longer need this particular service. The discharge will be tailored to fit each individual and will involve active discussion with you. Discharged patients are always welcomed back at a later date if this is needed.

You can contact us by telephone should you need to in between attendances and appointments.

“It’s so nice to be able to unload any worries and problems and receive understanding and advice”.


Occupational Therapist

Occupational Therapy is an important element of our service at Shalom House. It aims to help you to live as independently as possible, by enabling you to perform the activities of daily living that are important to you.

Our Occupational Therapist may be able to offer you advice on

  • coping with breathlessness/sleep problems
  • continuing activities and interests that are important to you
  • fatigue management and energy conservation
  • relaxation techniques to enable you to manage anxiety
  • sleep management
  • day-to-day activities (such as getting in and out of bed, washing and dressing, using the bath/shower/toilet, managing the stairs, preparing drinks/snacks/meals)
  • assessment for provision of equipment and advice on minor home adaptations, to enable you to remain safe and independent


Advance/Future Care Planning

Our trained staff are available to help you to identify, express and document your wishes for your future care. This can be done at your own pace and with the involvement of your family, if you wish.


Personal hygiene and footcare

We provide an Arjo Therapy bath facility which makes bathing accessible for all patients. The hydrotherapy bath is designed to suit the needs of individual patient’s mobility levels, providing a relaxing and therapeutic experience. We would like to thank The Enhancing Pembrokeshire grant fund for supporting Shalom House to purchase and install a new Arjo Bath and boiler system in 2019.

Not all of our patients wish to take advantage of the bathing facility, but most enjoy a weekly foot soak and massage with regular nail care.  If you prefer we can offer you a ‘walk-in’ shower.

“the help I get with my feet is fantastic!”


Personalised Nutrition

Preparing and serving fresh, tasty, nutritious meals is important to us. To do this well we like to hear from patients about their likes and dislikes; what they can and cannot eat. Nutritional needs and preferences are discussed with each patient. A two-course lunch is thoughtfully prepared by our Shalom House Cook Julie, from fresh, local (wherever possible) ingredients, supported by regular drinks usually served with homemade cakes and biscuits. We do not charge for meals although we are always grateful for any donations deposited in the box on the hall table.

“….the lunch was absolutely amazing – delicious…….”


If you are not able to make your own way, we are able to arrange transport for you to and from Shalom, usually through Pembrokeshire County Council. Transport is paid for by Shalom House, donations or your own arrangements are appreciated. However, if you are unable to get in or out of a car without help we may need to arrange for an adapted vehicle or ambulance transport to bring you. This will be discussed with you during your initial assessment.

We are currently raising funds to purchase our own vehicle to assist with patient transport.